Massachusetts Metrology - Customer Calibration Satisfaction Survey

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On-Site Satisfaction Survey

In-House Satisfaction Survey

On-Site Satisfaction Survey

QUESTIONS	STATUS (10 is Best)
1. Was your calibration service completed on schedule?	Yes No
2. Was all the calibration service you requested completed?	Yes No
3. How would you rate the Metrologist(s) calibration competency?
4. How would you rate the Metrologist(s) professionalism and work habits?
5. Did you find the Calibration Certificates thorough?
6. How would you rate the Calibration Journal?
7. How would you rate the Dataview on-line Calibration Certificates and Cal-Due Reports?
8. Did our calibration service meet your quality requirements?	Yes No
9. Will you use our calibration service in the future?	Yes No
10. Would you recommend us to your industry partners?	Yes No
11. Do you find our prices industry competitive?	Very Comp Average Below Average

Massachusetts Metrology and Instrument Service values and appreciates your business today and in the future. To better service your needs, in our efforts and commitments to continuous quality improvement, we would appreciate any suggestions, comments or complaints you would like to share with us. Every survey is taken in strict confidence and treated seriously.

Comments :

Optional Information

Company Name:
Person to Contact
Title
Address:
Telephone Number
Date of Service

In-House Satisfaction Survey

QUESTIONS	STATUS (10 is Best)
1. Did you find the Calibration Certificates thorough?
2. How would you rate the Dataview on-line Calibration Certificates and Cal-Due Reports?
3. How would you rate our website Calibration Work Orders?
4. Was your calibration service completed on schedule?	Yes No
5. Was all the calibration service you requested completed?	Yes No
6. Were the instrument(s) packaged appropriately?	Yes No
7. Did our calibration service meet your quality requirements?	Yes No
8. Will you use our calibration service in the future?	Yes No
9. Would you recommend us to your industry partners?	Yes No
10. Do you find our prices industry competitive?	Very Comp Average Below Average

Comments :

Optional Information

Company Name:
Person to Contact
Title
Address:
Telephone Number
Date of Service