In-House Satisfaction Survey

QUESTIONS

STATUS  (10 is Best)

1. Did you find the Calibration Certificates thorough?

2. How would you rate the Dataview on-line Calibration Certificates and Cal-Due      Reports?

3. How would you rate the website Calibration Work Orders?
4. Was your calibration service completed on schedule?
 Yes No
5. Was all the calibration service you requested completed? Yes No
6. Were the instrument(s) packaged appropriately? Yes No

7. Did our calibration service meet your quality requirements?

Yes No

8. Will you use our calibration service in the future? 

Yes No

9. Would you recommend us to your industry partners? 

Yes No

10. Do you find our prices industry competitive?  

Very Comp
Average
Below Average       

Massachusetts Metrology and Instrument Service values and appreciates your business today and in the future.  To better service your needs, in our efforts and commitments to continuous quality improvement, we would appreciate any suggestions, comments or complaints you would like to share with us. Every survey is taken in strict confidence and treated seriously.

Comments :

Optional Information
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